Privacy Policy

This is the privacy notice of Kiah Pty Ltd trading as Kiah Consulting. In this document, “we” or “us” refers to Kiah Consulting. This document refers to the kiah.com website. We are registered in NSW, Australia, [ACN/ABN 20 105 662 735]. Our registered office is at 10 Lachlan Valley Way, Bowning NSW 2582

Personal information
We do collect personal information, for example your email address, where you have provided it for feedback or subscription purposes:
– to provide you with the services which you request;
– for verifying your identity for security purposes;
– for marketing our services and products;

Information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.
We do not share information about you with other companies or government agencies without your permission unless it:
– is necessary to provide you with a service that you have requested
– is required or authorised by law
– will prevent or lessen a serious and imminent threat to somebody’s health.

Your choices
You may request access to personal information about you that we hold. We encourage you to contact us about your personal information if you find that it is not accurate or complete.

You may opt out of any further contact from us.

To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.

Web Site Analytics
Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site.

We use Google Analytics and other web analytical tools to collect information about how people use this website. The information we obtain helps us understand user needs so that we can offer a better user-experience.

Cookies are used to collect information about which pages you visit, how long you are on the site, how you got there (for example from a search engine, a link, an advertisement etc.) and what you select. Information collected by the cookies (including your IP address) is transmitted to and stored by servers, some of which may be in the United States.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

Information you post on our website
Information you send to us by posting to a forum or blog or in your advertisement is stored on our servers. We do not specifically use that information except to allow it to be read, but we reserve a right to use it in any way we decide.

Financial information relating only to your credit cards
This information is never taken by us either through our website or otherwise. At the point of payment, you are transferred to a secure page on the website of [WorldPay / SagePay / PayPal ] or some other reputable payment service provider. That page may be dressed in our “livery”, but it is not controlled by us. Our staff and contractors never have access to it.

We keep information which forms part of our business record for minimum of [six] years. That is because we may need it in some way to support a claim or defence in court. That is also the period within which our tax collecting authorities may demand to know it.

Complaints
When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and, if we do, what that information is.

We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

Our web site is a publishing medium in that anyone may register and then publish information about himself or some other person. We do not moderate or control what is posted. If you complain about any of the content on our web site, we shall investigate your complaint. If we feel it may be justified, we shall remove it while we investigate. Free speech is a fundamental right, so we have to make a judgement as to whose right will be obstructed: yours, or that of the person who posted the content which offends you. If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

Job application and employment
If you send us information in connection with a job application, we may keep it for up to 3 [three] years in case we decide to contact you at a later date.

If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for six years before destroying or deleting it.

Content you provide to us
If you provide information to us with a view to it being read, copied, downloaded or used by other people, we accept no responsibility for what that third party may do with it. It is up to you to satisfy yourself about the privacy level of every person who might see your information.

Data may be “processed” outside Australia
Our web sites are hosted in Australia and the US. We also use services in EU countries from time to time in other aspects of our business. Accordingly data obtained within Australia may be “processed” outside Australia and data obtained in any other country may be processed within or outside that country.